10.2.24 — Veritone

AI Readiness & Maturity: Is Your Organization Prepared for the AI Revolution?

As organizations continue to navigate the complexities of the modern business landscape, a pressing question looms—what can AI do for my organization? In this three-part blog series, we’ll give you a sneak peek inside our AI Framework, which helps organizations effectively adopt AI. Let’s dive in.

How organizations are using AI

Leading organizations across various industries are harnessing AI’s power to drive significant business outcomes. From enhancing customer service to improving supply chain operations, AI is a transformative force.

According to a recent Forbes Advisor survey, the most popular AI applications adopted across enterprise organizations span a wide range of functions, including:

Customer Service: Automating responses and improving customer engagement. According to Hubspot, 45% of customer service reps said AI is useful in helping human staff resolve customer service issues, while 54% said the same for more complex issues and tickets.
Cybersecurity and Fraud Management: Enhancing security protocols through predictive analytics. In a recent report, the AI Cybersecurity Market is estimated to be valued at $133.8 USD billion by 2030, showcasing how crucial the technology will be in combatting this type of crime.
Relationship Management: Streamlining interactions with clients and stakeholders. Microsoft shared that 64% of salespeople they surveyed said generative AI helped them to personalize customer engagements better, and 67% said it freed them to spend more time with customers.
Digital Personal Assistants: Increasing productivity by handling routine tasks or reducing time waste. Sales professionals save roughly 2 hours and 15 minutes daily using AI or automation tools to help them automate many manual tasks such as data entry, note-taking, scheduling, and more.
Inventory Management: Optimizing stock levels to reduce costs and improve efficiency. In fact, the global market for AI in inventory management is projected to grow from $5.7 billion in 2023 to $7.38 billion in 2024.
Content Production and Management: Automating content creation to meet marketing demands, easily store it centrally, and make it secure yet accessible. Approximately 35.1% of marketers currently use AI for content production.

These tools drive efficiency and lead to improved decision-making and increased revenue. However, many organizations are not quite ready to adopt AI.

The bigger question: is your data ready for AI?

While it’s evident that AI can generate multiple positive outcomes, a more critical question arises—is your organization set up to successfully adopt AI? This is where the concept of AI readiness and maturity becomes crucial.

Organizations must assess their current capabilities and readiness for change to effectively integrate AI into your operations. This is where the Veritone AI Adoption Framework (VAAF) comes into play. The essence of the VAAF is to guide organizations through the process of adopting AI in a structured manner. It enables teams to evaluate their AI maturity and identify the steps needed to bridge the gap between their current state and their desired AI-powered future.

Bridging the gap: your AI journey

Organizations can use the VAAF framework to accelerate adoption by pinpointing their strengths and weaknesses across key areas, such as data quality and security. It’s a valuable technology-agnostic tool that can be applied regardless of the specific technologies or solutions you choose to implement. This adaptability allows organizations across various industries to utilize the framework to their advantage.

Our commitment to making AI accessible extends beyond just offering products. We’ve worked diligently to ensure that our frameworks, datasets, and models are designed for a wide audience, not just machine learning researchers and engineers. Our goal is to empower organizations at all levels of AI maturity, providing the resources and guidance needed to embark on their AI journey.

As you consider the potential of AI for your organization, we recommend taking a deeper dive into how to begin your AI journey by downloading our framework below. Our team of experts will then contact you to offer a complimentary AI readiness assessment of your organization valued at $12,000 USD. Start your AI journey the right way today.