In today’s world with remote customer demand at an all-time high, today’s contact centers struggle with agent overload and burnout, skyrocketing cost and resolution time per case, slow responsiveness to customer needs, and missed upsell opportunities. AI-based assistants are needed to ingest and analyze customer communications, and generate useful information about customer interactions, driving higher...
aiWARE for Alteryx expands the Alteryx data universe to 100% of data sources–structured and unstructured. Pre-integrated AI engines for speech, vision and text can answer questions that previously required countless hours of costly and error-prone manual review of video, images, audio files, documents and emails, making this type of insight nearly impossible without the help...
One of the great challenges of managing the US electricity grid is the presence of distributed energy resources (DERs) that are behind-the-meter and beyond the direct control of grid operators. Although residential and commercial investments in solar PV, batteries, and other DERs are helping to make the grid greener, they also create unprecedented headaches for...
The world is filled with data, but the vast majority of this information–80% in total–is in unstructured form. Significant business value lies trapped in an organization’s unstructured data stores. Rather than automatically extracting and understanding this data, many organizations employ expensive human resources to painstakingly review, locate and extract needed data and insight. To address...
Guest Post by Alberto Guisande, @aguisande Veritone Ambassador – Alteryx ACE and Certified Partner – Decision Science – Panama City, Panama A couple weeks ago, I was presented with a solution that was in development, and I volunteered to be a beta tester. I always say YES! to these opportunities, so I embarked in learning a...
For decades, energy has closely followed the law of supply and demand, with these factors being the primary drivers behind pricing. In recent years, however, with the rise of distributed clean energy resources, new drivers have emerged – from weather to device parameter constraints to transmission limitations – that also impact the supply and price...
Summary Audio content creation and consumption is on the rise Netflix, Youtube, and other major publishers are pivoting to take part in the audio entertainment world Veritone Licensing offers content licensing for your audio and podcast projects The coronavirus pandemic accelerated many trends that were rising before the spring of 2020. Consumption of media, especially...
Cognilytica’s Machine Learning Lifecycle for AI Virtual Conference was a three-day online experience held on January 26-28, 2021, focused on the machine learning lifecycle including ML Operations, building models, and model management. Over the course of three days, the event combined live webinar-style panel engagements with pre-recorded presentations, opportunities to connect with speakers and sponsors...
Police Magazine recently hosted their annual Police Technology Exchange Conference where they paired law enforcement command staff and key industry suppliers to discuss how new technology is addressing today’s public safety concerns and challenges. Veritone was featured as one of the key innovators during this event across three sessions. Learn more by watching these on-demand...
Welcome to the 3rd installment in our series on America’s aging electricity grid and the nation’s mission to rapidly decarbonize: Part 1 explored the unique challenges utility grid operators face when managing increasingly diverse renewable energy sources like commercial wind power or residential solar. Part 2 covered the growing potential of artificial intelligence (AI) to...
